Processing time:  Orders will ship in 1-5 business days. Additional Customization may extend processing time. 

 Shipping and Transit times: We ship UPS, USPS and Fed Ex. Please check rates and transit times at checkout. Small Town Timbers is not responsible for any items lost, stolen or damaged in transit. 

Shipping Delays:  Small Town Timbers is not responsible for any shipping delays that may occur. 

Rush Processing and Delivery: For upgraded shipping and processing times, please message us!

Refunds and Returns: All sales are final on personalized items. Any item returned to us due to refusal or wrong address will be charged a restocking fee and or a re shipping fee.